Our Services
WE OFFER COMPREHENSIVE SERVICE FOR YOUR BRAND.
With over 25 years of industry experience, our team works with leading brands operating in Türkiye's retail and e-commerce channels.
For us, communication is everything — open and continuous communication with both our customers and business partners enables us to create the structure that best suits the needs of our brands.
From logistics management to sales and marketing, after-sales services to data analysis, ECMA meets all your brand's operational needs under one roof.
Distributorship
ECMA offers a transparent, sustainable, and reliable distribution model to facilitate the entry of global brands into the Turkish market.
Since its establishment, it has successfully managed the Turkish operations of many international brands.
Country Management
For brands based in Europe or operating in multiple countries, ECMA offers comprehensive services through its “Country Management” model.
Thanks to their local knowledge, cultural understanding, and strong network of relationships, they manage brands' operations in Türkiye as effectively as their own teams.
360° Service
ECMA provides strategic consulting services to brands looking to enter the Turkish market or restructure their existing operations.
It provides brands with local insights and a global vision in areas such as market research, brand positioning, business plan development, and connecting with the right business partners.
Distributorship
ECMA offers a transparent, sustainable, and reliable distribution model to facilitate the entry of global brands into the Turkish market.
Since its establishment, it has successfully managed the Turkish operations of many international brands.
Direct imports from global brands.
Strong financial infrastructure
Warehousing and logistics management across Türkiye.
Professional sales team and extensive dealer network.
Direct connection with retail chains and e-commerce platforms.
Continuous customer service and after-sales support.
Active participation in national fairs and events.
Brand growth and positioning consulting
Packaging
After Sales Support
Storage and Logistics
Country Operation
For brands based in Europe or operating in multiple countries, ECMA offers comprehensive services through its “Country Management” model.
Thanks to their local knowledge, cultural understanding, and strong network of relationships, they manage brands' operations in Türkiye as effectively as their own teams.
One single point of contact for all of Türkiye.
Sales team management & showroom presentations
Key account management
Sales planning and budget tracking.
Order, return, warranty, and payment process management.
Customer relations and after-sales support
Fairs, events and promotional organizations
Visual merchandising and in-store applications
Key Account Management
Order and Return Processes
Single Point of Contact
360° Service
Every brand has a different structure and goal. ECMA optimizes business processes by offering flexible and sustainable solutions tailored to each brand.
Whether you need just logistics support or a full 360° service model, ECMA manages your operations efficiently and sustainably.
CONSULTING FOR INTERNATIONAL BRANDS
ECMA provides strategic consulting services to brands looking to enter the Turkish market or restructure their existing operations.
It provides brands with local insights and a global vision in areas such as market research, brand positioning, business plan development, and connecting with the right business partners.
Market research and opportunity analysis
Identifying potential retail and online business partners.
Operational structure consulting
Launch and market entry planning
Brand positioning and communication strategy development